Information We Collect
We collect information that buyers choose to send through the website, email, WhatsApp, or other contact routes. This may include name, email address, company name, buyer type, phone or WhatsApp number, current bearing model, brand reference, quantity, annual demand, application equipment, operating conditions, destination, document requirements, and message content.
Buyers may also send drawings, model lists, marking photos, inspection templates, packing requirements, or other technical files. Please avoid sending confidential information unless it is needed for sourcing or RFQ review.
How We Use Information
We use buyer information to review spherical roller bearing requests, respond to RFQs, compare model and suffix details, coordinate availability checks, prepare quotation context, review document requirements, and improve the clarity of website content and lead handling.
We may also use submitted information to prevent spam, keep business records, resolve service questions, and comply with applicable legal, accounting, export, or trade documentation needs.
RFQ Forms and Service Providers
The website uses Web3Forms for form submission handling. Form data may be processed by that service provider and then routed to TFL Bearing's email for review. We may also use hosting, security, email, analytics, or file-management services that help operate the website and respond to buyer requests.
Cookies, Logs, and Analytics
The website or hosting platform may collect basic technical information such as IP address, browser type, device information, visited pages, referring URLs, and timestamps. If analytics or tag tools are enabled, they are used to understand website performance, content usefulness, and RFQ conversion paths.
When Information May Be Shared
We do not sell personal information. Buyer information may be shared only when reasonably needed for RFQ review, quotation support, production-route review, inspection document coordination, logistics planning, legal compliance, or website operation.
For example, model lists, quantities, destination details, or document requirements may be shared with internal sales, sourcing, inspection, manufacturing, packing, freight, or compliance contacts so that an order-specific review can be prepared.
International Data Handling
Spherical Bearing Hub serves global B2B buyers. Information may be processed in China or other locations where service providers, hosting infrastructure, email tools, or business partners operate. By contacting us, buyers understand that their inquiry information may be handled across borders for business communication and RFQ review.
Retention
We keep inquiry records only as long as needed for business communication, quotation review, follow-up, order records, service questions, compliance needs, or reasonable internal reference. Buyers may ask us to update or remove contact information when continued retention is not needed for those purposes.
Buyer Choices and Rights
Buyers may request access to, correction of, or deletion of their contact information by emailing us. Some records may need to be retained when required for legal, accounting, order, export, or dispute-resolution purposes.
Third-Party Links
The website may link to TFL Bearing profiles, supplier references, social platforms, technical resources, or third-party brand websites. Those sites operate under their own privacy policies and terms.
Contact
For privacy questions or data requests, contact TFL Bearing at info@tflbearing.com. Buyers can also use the Contact / RFQ page for sourcing-related requests.